Frequently Asked Questions

1. Data We Collect

We may collect the following types of personal information:

- Name, age, and gender;
- Contact information (e.g., email address, phone number);
- Passport details (bio page only);
- Dive certification level and number of logged dives;
- Insurance details;
- Dietary preferences; and
- Travel and accommodation details

2. How We Use Your Data

Your personal information is used to:

- Facilitate bookings and reservations;
- Ensure safety during diving trips;Communicate trip details and updates;
- Process payments and issue receipts; and
- Comply with legal and regulatory requirements.

3. Data Sharing and Disclosure

We may share your information with:

- Our staff and service providers to organize your trip;
- Regulatory authorities, such as the Philippine Coast Guard, when required;
- Partner dive shops for equipment rentals.

We will never sell your personal information to third parties.

4. Data Storage and Protection

Your personal information is securely stored and only accessible to authorized personnel. We use appropriate security measures to prevent unauthorized access, disclosure, or destruction of your data.

5. Your Rights

Under Philippine law, you have the right to:

- Access your personal data;
- Request correction of inaccurate information;
- Object to processing or withdraw consent;
- Request deletion of your personal data.

To exercise these rights, contact us at .

6. Retention Period

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at . By providing your personal information, you consent to the collection, use, and disclosure outlined in this Privacy Policy. We reserve the right to update this policy and will notify you of significant changes through our website or email.